Improving your business from the inside out

The Improvement Group works with your business to get the best value out of your day to day operating costs, to save you time, money and promote a safer working environment.

With a holistic approach to improvement, we support our clients to set the direction their workplace needs to follow so they can prioritise and manage budgets more effectively.

Why use us?

We understand that you have multiple contracts and suppliers to manage.  From maintenance, cleaning and security; to utilities, printers and waste.  Without careful management, all of these services can leak money, costing you more and more each month without you noticing.

We know because we've been in your shoes, that it is often hard to manage all of these and have time to fit in everything else you need to do in a day.

So, why not work with an independent expert to manage it for you? 

Our founder, Linda, is a British Standards Institute (BSI) committee member writing the international standard in Facilities Management and has been a Certified member of the Institute of Workplace and Facilities Management (IWFM) for over 13 years.  With a diverse range of FM knowledge from different sectors, The Improvement Group tailors our services to fit your needs and get you the best value out of your assets and day to day operations.

What we can help you with:

Facilities Management

We build trust with your suppliers to ensure you get the right terms, best value and lower costs on your life-cycle costings, catering, and everything in between.

Property Management

We take the weight off and let you focus on doing your day to day tasks whilst we focus on liaising with landlords, tenants and agents on your behalf.

Risk Management

We take the health and safety compliance headache away, as well as develop robust plans to ensure your business remains stable and viable, whatever comes your way.

Project Management

With our seamless approach to project management, whether you are moving offices or need a business case backed up with evidence; we use proven strategies and tactics to get you the results you need.


About Us

Our founder, Linda, comes from a corporate background encompassing a variety of industries including financial services, insurance, legal, defence and retail.  She has worked from the grassroots up, with roles managing the day to day operational facilities, the supply of services and has also been the on-site service provider.  So she knows the facilities world inside out!  She is a Certified member of the Institute of Workplace and Facilities Management, a Technical member of the Institute of Occupational Safety and Health and is currently a committee member developing the standard for Facilities Management.

What our clients say!

"Linda has been fabulous with her realistic advice and supporting us as a small organisation to become Health and Safety compliant.  For such an intricate subject, she has made it easy to understand what our responsibilities are and how to maintain them.  She has provided constant access for communicating our concerns and providing guidance that is financially feasible for us with a sensible approach.  I cannot recommend her services enough and will be more than happy to tell anyone should this testimonial not be enough" 

Head of Pre-school, Affinity Gymnastics


"I highly recommend The Improvement Group. Linda is a true professional, she knows her job and will always provide you with the best, most useful information and she is also very honest with her professional opinions but is never patronising or pushy with it. Linda has a true passion to help businesses do their very best. Linda has been helping me with a little business that I’m trying to build and without her input I wouldn’t be doing as well as I am now. I don’t always understand terminology of things but Linda was able to explain everything in a way that I could understand, which helped me to improve and get my business up and running to a professional standard that I couldn’t of done on my own. I can’t thank you enough for all your help I’m truly grateful."

Owner, Whole Again


"The workshop presented Business Continuity in an interesting and engaging manner which provoked thought into how relevant it is to our business.  How important it is.  That it is not an impossible task and is not scary!"

Independent Parliamentary Standards Authority


"Like most small business owners, I had thought a little about the consequences of what would happen if I couldn’t run my business due to problems with my laptop or illness. Linda helped me to work out what the dangers were and to put things in place to make it easier to get back up and running should something happen to any of my kit or to me. I have now edited my terms and conditions to suit and best of all, I will be able to show this document to potential investors to help me to win funding to grow my business."

Founder, Better Than Kittens


We are members of:

Membership number: 156458
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Contact Details and Opening Hours

Monday - Friday 9am to 5.30pm

Proud finalists of the following 2018 Business Awards: